The lack of smooth business operations at the ports due to system failure has continued to set stakeholders and Standards Organisation of Nigeria (SON) against each other.

The system failure witnessed by the Standards Organisation of Nigeria (SON) at the port has caused the industry to lose N84 billion within the past two weeks.

The failure, which hindered the link between importers and Customs’ server for clearance of goods, led to an estimated loss of N6 billion daily for the past 14 days.

The system failure occurred due to an upgrade being carried out on it. Uploading the SON’s Conformity Assessment Programme code into the system to get the Pre-Arrival Assessment Report has been unsuccessful for importers.

It was disclosed that the applications used by government organisations were not developed for Nigeria and the processes were also not domesticated. This boils down to why the new system was problematic for importers, who were used to the former system.